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Add-on unable to download dependencies #105

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kara-louise opened this issue May 21, 2024 · 1 comment
Open

Add-on unable to download dependencies #105

kara-louise opened this issue May 21, 2024 · 1 comment

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@kara-louise
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After installing the add-on and restarting NVDA, a dialogue pops up saying "Error updating dependencies. Please restart NVDA and try again."
In the NVDA log, the following is displayed.
Error updating OpenAI dependencies: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired (_ssl.c:1006)>
@kara-louise
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After further investigation it appears that this is an issue with my PC, not the add-on. I tried it on another and the dependencies downloaded successfully.

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@kara-louise