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BUG: Filter not working with BeRocket brand pages #2787

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Futte007 opened this issue May 23, 2022 · 0 comments
Open

BUG: Filter not working with BeRocket brand pages #2787

Futte007 opened this issue May 23, 2022 · 0 comments
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3rd party bug Something isn't working

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@Futte007
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Futte007 commented May 23, 2022

Describe the bug

We have installed ElasticPress on a site with BeRocket brands. On the regular shop page the filter works, but when we visit the brandpages the filters are unavailable.

Expected behavior

I was kind of hoping the filter would be working on brand pages as well.

Screenshots

Environment information

  • Device: Laptop
  • OS: Windows
  • Browser and version: Chrome Version 101.0.4951.67
  • WordPress version:
  • ElasticPress version:
  • Elasticsearch version:
  • Where do you host your Elasticsearch server?: Selfhosted
  • What ElasticPress features do you have currently active?: Post Search, Facets, Custom Search Results, WooCommerce, Protected Content.
  • Plugins and version: Dokan v3.5.0, Dokan Pro v3.5.4, Brands for WooCommerce v3.7.0.2, WooCommerce v6.5.1
  • Theme and version: Dokan v2.3.7
  • Site Health Info:

`

wp-core

version: 5.9.3
site_language: da_DK
user_language: da_DK
timezone: Europe/Copenhagen
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 28
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/hosting/http/...
wordpress_size: loading...
uploads_path: /home/hosting/http/...
uploads_size: loading...
themes_path: /home/hosting/http/...
themes_size: loading...
plugins_path: /home/hosting/http/...
plugins_size: loading...
database_size: loading...
total_size: loading...

wp-dropins (2)

advanced-cache.php: true
db.php: true

wp-active-theme

name: Child for Dokan. (dokan-child)
version: 1.0
author: Tiger Media A/S
author_website: (undefined)
parent_theme: Dokan (dokan)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, menus, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, custom-background, html5, widgets
theme_path: /home/hosting/http/.../wp-content/themes/dokan-child
auto_update: Aktiveret

wp-parent-theme

name: Dokan (dokan)
version: 2.3.7
author: Tareq Hasan
author_website: http://tareq.weDevs.com
theme_path: /home/hosting/http/.../wp-content/themes/dokan
auto_update: Aktiveret

wp-plugins-active (32)

Advanced Custom Fields Multilingual: version: 1.10.3, author: OnTheGoSystems, Autoopdateringer er aktiverede
Advanced Custom Fields PRO: version: 5.12.2, author: Delicious Brains, Autoopdateringer er aktiverede
Brands for WooCommerce: version: 3.7.0.2, author: BeRocket, Autoopdateringer er aktiverede
Cookie-Script.com: version: 0.5, author: Cookie-Script.com, Autoopdateringer er aktiverede
Disable Gutenberg: version: 2.7, author: Jeff Starr, Autoopdateringer er aktiverede
Dokan: version: 3.5.0, author: weDevs, Autoopdateringer er aktiverede
Dokan - WPML Integration: version: 1.0.6, author: weDevs, Autoopdateringer er aktiverede
Dokan Pro: version: 3.5.4, author: weDevs (latest version: 3.6.0), Autoopdateringer er aktiverede
EAN for WooCommerce: version: 3.9.0, author: WPFactory, Autoopdateringer er aktiverede
ElasticPress: version: 4.1.0, author: 10up, Autoopdateringer er aktiverede
Hide Price Until Login: version: 1.0.12, author: CedCommerce, Autoopdateringer er aktiverede
Min Max Quantity & Step Control for WooCommerce: version: 2.7, author: CodeAstrology, Autoopdateringer er aktiverede
New User Approve: version: 2.3, author: NewUserApprove, Autoopdateringer er aktiverede
Pixel Manager for WooCommerce: version: 1.17.3, author: SweetCode, Autoopdateringer er aktiverede
Query Monitor: version: 3.9.0, author: John Blackbourn, Autoopdateringer er aktiverede
Redirection: version: 5.2.3, author: John Godley, Autoopdateringer er aktiverede
User Private Files: version: 1.1.2, author: User Private Files, Autoopdateringer er aktiverede
WooCommerce: version: 6.5.1, author: Automattic, Autoopdateringer er aktiverede
WooCommerce Multilingual: version: 4.12.6, author: OnTheGoSystems, Autoopdateringer er aktiverede
WP Activity Log: version: 4.4.1, author: WP White Security, Autoopdateringer er aktiverede
WP All Export - WooCommerce Export Add-On Pro: version: 1.0.4, author: Soflyy, Autoopdateringer er aktiverede
WP All Export Pro: version: 1.7.6, author: Soflyy, Autoopdateringer er aktiverede
WP All Import - User Import Add-On Pro: version: 1.1.6, author: Soflyy, Autoopdateringer er aktiverede
WP All Import - WooCommerce Add-On: version: 1.5.1, author: Soflyy, Autoopdateringer er aktiverede
WP All Import Pro: version: 4.7.3, author: Soflyy, Autoopdateringer er aktiverede
WP Crontrol: version: 1.12.1, author: John Blackbourn & crontributors, Autoopdateringer er aktiverede
WP MapIt: version: 2.7.1, author: Chandni Patel, Autoopdateringer er aktiverede
WPML All Import: version: 2.3.0, author: OnTheGoSystems, Autoopdateringer er aktiverede
WPML Multilingual CMS: version: 4.5.6, author: OnTheGoSystems, Autoopdateringer er aktiverede
WPML String Translation: version: 3.2.1, author: OnTheGoSystems, Autoopdateringer er aktiverede
WP Rocket: version: 3.11.2, author: WP Media, Autoopdateringer er aktiverede
WP Sheet Editor - Users (Premium): version: 1.5.15.2, author: WP Sheet Editor, Autoopdateringer er aktiverede

wp-plugins-inactive (5)

Better Notifications for WP: version: 1.8.11, author: Made with Fuel, Autoopdateringer er aktiverede
Debug Bar ElasticPress: version: 2.1.0, author: 10up, Autoopdateringer er aktiverede
Filter Everything PRO: version: 1.6.3, author: Andrii Stepasiuk, Autoopdateringer er aktiverede
WOOF - WooCommerce Products Filter: version: 1.2.6.4, author: realmag777, Autoopdateringer er aktiverede
YayMail - WooCommerce Email Customizer: version: 2.9.3, author: YayCommerce, Autoopdateringer er aktiverede

wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Ikke tilgængelig
imagemagick_version: Ikke tilgængelig
imagick_version: Ikke tilgængelig
file_uploads: File uploads is turned off
post_max_size: 64M
upload_max_filesize: 64M
max_effective_size: 64 MB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

wp-server

server_architecture: Linux 4.15.0-163-generic x86_64
httpd_software: LiteSpeed
php_version: 7.3.27-1+bionic 64bit
php_sapi: litespeed
max_input_variables: 2000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_filesize: 64M
php_post_max_size: 64M
curl_version: 7.58.0 OpenSSL/1.1.1
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 8.0.22-13
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
max_allowed_packet: 268435456
max_connections: 80

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/hosting/http/.../wp-content
WP_PLUGIN_DIR: /home/hosting/http/.../wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Udefineret
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

Additional context

@Futte007 Futte007 added the bug Something isn't working label May 23, 2022
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